Returns/refunds is available on NINONINE. Within 10 days of receiving orders, you have to request or notify us about a returns/refunds the order. Because our products are print on demand, we only return/refund your order in one of requests below. Please read this carefully:
You should contact our customer support team for any issues related to your order. If there is a problem with printing or shipping, our team can issue a refund or reprint.
If your item has not arrived within 30 business days after having ordered, please contact us through our contact us page for refund of your purchase. (Please note this policy excludes errors made by customers when providing incorrect shipping details on their order(s) and/or missed parcel deliveries).