Ugly Christmas Sweater 2023

Ninonine will accept returns of unworn clothing items with original tags and clear garment packaging with SKU label.

Return requests must be initiated within 30 days (the first day of the return window starts the day tracking shows delivered status) of receiving all items in the order and shipped back to us within 30 days of submission to qualify for a full refund.

If it is a split package order, it will start from the time of the final package delivery date and time.

• No return fee. However, orders returned without meeting the above criteria are subject to a 20% restocking fee or we may decline the entire return.
• Shipping and handling charges are non-refundable.
• Return shipping is the customer's responsibility unless it was a shipping error or a damaged item. Customers have to pay return shipping costs.
• Please allow Ninonine 5 - 7 business days from the day we receive the returned package to process.
• Ninonine will email you after return has been processed to confirm what has been done.

Refund modes customers will receive on Ninonine:

• Original payment mode
• Store credit (Via Discount code/Gift card)

Return methods customers will receive on Ninonine:

• Ship back by customers (Customers will send it back on their own by any shipping services)

Please read full our Return Policy here: Return Policy

To initiate a return, please click here: Return Page